The fastest way to slow down a job is quoting from an old spec book. This is the one-page reference for where current W.W. Wood Products literature lives, how your team gets into the Portal, and how to get printed brochures for the showroom.
The W.W. Wood Portal
In the Portal you can:
- Check order status
- Upload new orders
- Request a warranty
- Download the most recent spec books and catalogs
- Manage billing
Getting your team access
- Each dealer has a Portal Administrator who can create and manage user accounts for the rest of the team. If a new designer needs access, start with your administrator.
- No account yet, or can't log in? Email SignUp@wwinc.com for help.
Current downloadables
The most recent 2020 catalogs, spec books, and brochures are posted to the Portal's resources page. Check it regularly — W.W. Wood updates files there as products change. Currently available:
| Line | What's in the Portal |
|---|---|
| Shiloh | Catalog, brochure (new v41 — below) |
| Eclipse | Catalog, brochure |
| Aspect | Catalog, brochure |
| Nevara | 2020 catalog, spec book, brochure (see the Nevara launch post) |
New Shiloh brochure
Shiloh Cabinetry released an updated brochure — a good tool for walking clients through everything Shiloh offers in a design consultation. Two ways to get it:
- Printed copies for the showroom: email a completed Shiloh Standard Order Form requesting brochures to your Pinnacle Sales rep.
- Digital: download it any time from the Portal resources page to share before the next client meeting.
How lead times are counted
W.W. Wood's posted lead time has been 5–6 weeks in every 2026 update (most recently August 31, 2026), with orders typically delivered in the sixth week. Two things matter:
- The clock starts once the order is acknowledged — not when you send it.
- Clean orders move faster. Orders that need minimal clarification or intervention from customer service are acknowledged and processed much more quickly. If you want a second set of eyes before submitting, use our order check.
Lead times change — always confirm the current figure with your rep or customer service for a time-sensitive job.
Share your work
Our newsletter's Design Showcase features dealer kitchens built with W.W. Wood products — like the Elevated Spaces Shiloh kitchen. If you have a finished project you're proud of, send photos to your Pinnacle Sales rep and we'll consider it for a future issue and the Playbook.
Questions
- Pinnacle Sales — for literature or marketing assets, use Submit a Request.
- W.W. Wood Products customer service — 573-624-3526 or customer.service@wwinc.com.